One platform for ordering, kitchen, and back office.
Wicked Munchies POS puts online ordering, point of sale, kitchen displays, and back office on a single system — one order core, deployed on hardware you already own.
In active development in Bar Harbor, Maine.
Platform
Everything a restaurant runs on, in one system.
Point of Sale
A counter POS built for speed of service.
- Fast menu grid with large, touch-friendly tiles and item search
- Required and optional modifiers, nested modifier groups, item and order notes
- Discounts, comps, voids, and refunds — every one gated by manager approval and written to an audit trail
- Tax, service fees, and tipping rules configured per restaurant
- Cash handling with explicit manager authorization and drawer control
Kitchen Display & Expo
Every station sees exactly what it needs — nothing else.
- Items routed to stations by category and restaurant configuration through one shared routing engine
- Expo screens with the full order across all stations; station screens scoped to their own work
- Passive read-only status displays for the pass or the front of house
- Ticket timers and aging indicators with configurable thresholds
- Bump, recall, and priority handling designed into the ticket lifecycle
Online Ordering
Customer ordering that feeds the same kitchen, not a second system.
- Direct online ordering on your own domain — no marketplace middleman
- Pickup and delivery as fulfillment modes on the same order core
- Order status surfaced to the customer from confirmation to ready
- Card payments handled by a certified payment provider — card data never touches platform hardware
Back Office & Menus
One admin for every brand and location you run.
- Menus, categories, items, and modifier groups with min/max selection rules
- Per-restaurant pricing, scheduled menu versions, and limited-time items
- Real-time 86ing that updates ordering and kitchen screens together
- Sales, payment-method, and void/comp/refund reporting scoped per restaurant
- Multi-restaurant administration from a single owner account
Staff & Labor
Roles, timeclock, and accountability built into the core.
- Timeclock scoped per restaurant and per employee
- Role-based access to every staff-facing and admin surface
- Manager PIN approval for voids, comps, refunds, and drawer actions
- Every permission-elevated action logged with actor, timestamp, and reason
AI Operations
Natural-language operations with hard guardrails.
- Operators describe the change; the platform executes it through narrow, validated, tenant-scoped tools
- Every change previewed as a diff and confirmed by an authorized user — nothing auto-applies in the background
- Risk-tiered approvals, versioned changes, and a full audit log
- AI never touches payment, order, or kitchen state transitions
Principles
Built like infrastructure, not an app.
One order core
Pickup, delivery, counter, dine-in, and kiosk are fulfillment modes on a single shared order engine — never separate order systems that drift apart.
Hardware-neutral
Browser-first and PWA-ready. Any modern touchscreen can run POS, kitchen, expo, or timeclock. No proprietary hardware lock-in — card capture stays on certified payment terminals.
No silent failures
Payment, order, and kitchen transitions are idempotent and observable. Duplicate events never create duplicate charges or tickets, and failures surface loudly.
Accountable by default
Role-based access on every surface. Manager approval and audit logging on every financially significant action. Secrets live in environment configuration, never in code.
Company
Wicked Munchies LLC
Wicked Munchies LLC is a Maine company, established in 2019. Wicked Munchies POS is developed in-house in Bar Harbor, Maine.
The platform is built as one system — the order core, kitchen routing, and back office share a single engine, with no proprietary hardware requirements.
Contact
Contact
Questions about the platform, or interested in using it? Email works best.
hello@wickedmunchies.com